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Professional Portfolio

A showcase of my professional work, skills, and achievements in Salesforce Marketing Cloud, Data Cloud, and AI-powered personalization.

Salesforce Marketing CloudData CloudAgent ForceAMPScriptJourney BuilderEinstein GPT

Work History

Marketing Cloud Architect

AAA

Leading the redesign and optimization of AAA's omnichannel marketing strategies, integrating Data Cloud, Agent Force, and AI-powered decisioning into their Salesforce Marketing Cloud ecosystem.

Salesforce Marketing CloudData CloudAgent ForceEinstein GPTAMPScriptJourney BuilderOpen-Time PersonalizationAI RecommendationsCustomer 360Real-Time Data Cloud Activation

Marketing Cloud Architect

TicketMaster

Architected high-scale customer journeys, personalized real-time campaigns with Interaction Studio, and managed email delivery for major global events including Super Bowl and Lady Gaga concerts.

SFMCPersonalization StudioEinstein RecipesAMPScriptSQLAWS Lambda

Salesforce Marketing Cloud Lead

PWC (Eli Lilly)

Migrated from Eloqua to Marketing Cloud, delivering personalized lifecycle campaigns, preference centers, and automation pipelines for global pharmaceutical marketing.

SFMCJourney BuilderAutomation StudioAMPScriptSalesforce Connect

ExactTarget Expert

Chubb (PWC Consultant)

Implemented large-scale personalized transactional and marketing email programs, handling over 45 million daily sends and optimizing performance.

ExactTargetJourney BuilderData ViewsSQLAMPScript

Digital Marketing Integration Expert

Logitech

Built data-driven email campaigns, configured Marketing Cloud, and ensured seamless data flow between ExactTarget and Teradata.

ExactTargetAMPScriptSQLJourney BuilderAutomation Studio

Middleware Architect

Cisco

Developed high-throughput integrations between ExactTarget, Oracle SOA, and Teradata, ensuring real-time customer data processing.

Oracle SOABPELJMSPostgreSQLExactTarget

Skills & Expertise

Salesforce Marketing Cloud

  • Journey Builder
  • AMPScript
  • SSJS
  • Automation Studio
  • Triggered Sends
  • Content Builder
  • Dynamic Content
  • MobileConnect SMS
  • Distributed Marketing
  • Cloud Pages
  • Data Views

Data Cloud & Customer 360

  • Data Streams
  • Unified Profiles
  • Identity Resolution
  • Data Cloud Activation
  • Einstein Segmentation
  • Predictive Audiences
  • Cross-Cloud Data Sharing

Agent Force & AI

  • Agent Force Chat
  • Einstein GPT for Marketing
  • Generative Subject Lines
  • Einstein Engagement Scoring
  • AI Recommendations
  • Predictive Send Time
  • Agent Force for Segmentation